Return Policy

Thank you for choosing TAGN Organic Foods and shopping with us at https://tagnorganicfoods.com/.

If you are not satisfied with your order, you may reach out to us at info.tagnorganicfoods@gmail.com  and our Customer Experience Team will respond to you promptly.

Any concerns regarding your order must be shared with us within 2 days of delivery. Beyond this period, we will not be able to process claims or replacements.

1. Cancellations

1.1 Refunds are not provided after order cancellation. Instead, a gift card of the same amount will be issued.

1.2 Refunds or credits are subject to the discretion of TAGN Organic Foods and may be revised under extraordinary circumstances.

2. Replacements

2.1 A request for replacement must be initiated within 48 hours from the date of delivery.

2.2 If a freebie is missing from your order, our team will investigate the issue. Upon verification, a ₹75 gift card will be issued as compensation.

2.3 To process a replacement request, please email us at info.tagnorganicfoods@gmail.com with:

• A clear picture of the delivered order

• A picture of the invoice

• Relevant images showing the issue

Our Audit Team will review your request and process a replacement (if applicable) under the following conditions:

• Damaged product received

• Incorrect product received

• Item missing from the order

• Expired product received (Please attach a clear picture showing the expiry date along with the invoice)

3. Returns

Due to the perishable nature of our products, we do not accept returns. However, eligible products may be replaced as per the conditions mentioned above.